Payment Policy

At Birmingham Research Lab, we make the payment process simple, secure, and flexible to ensure a smooth shopping experience for all our customers. Please review our payment terms below before placing your order.

Secure Payments

We use industry-standard SSL encryption to ensure all transactions are 100% secure. Your payment details are never stored on our servers and are processed through verified, PCI-compliant payment gateways.

Accepted Payment Methods

We currently accept the following payment options:

  • Credit & Debit Cards (Visa, Mastercard, American Express)

  • Apple Pay / Google Pay (on supported devices)

  • Bank Transfer (UK customers – contact us for details)

  • Cryptocurrency (Selected coins – coming soon)

All prices listed on our website are in GBP (£). International customers are responsible for any currency conversion fees.

Failed or Declined Payments

If your payment is declined:

  • Double-check your billing details and card information

  • Ensure your card has sufficient funds and is authorised for online purchases

  • Try an alternative payment method

Still having trouble?  Contact our support team at kelvinwck6333@gmail.com for assistance.

Billing Information

Your billing information must match the details registered with your bank or payment provider. Orders with mismatched or incomplete information may be delayed or cancelled for security reasons.

Order Confirmation

Once payment is successful, you will receive:

  •  An email confirming your order

  •  A follow-up email with shipping and tracking details once dispatched

If you do not receive an email, please check your spam or junk folder.